GETTING
STARTED:
I
just received
my Account
set up
email.
What should
I do next?
The first
thing
you will
need to
do is
decide
if you
want to
set up
your first
autoresponder
yourself
or have
our support
team do
it for
you. All
the information
you will
need to
do it
yourself
is in
the account
set up
letter
and here
on this
FAQ page,
but if
you prefer
to have
it done
for you,
then we
will be
happy
to do
so.
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I
am ready
to set
up my
first
autoresponder.
Where
do I begin?
The first
thing
you need
to do
is login
to your
account.
Go to
http://myquickreply.com/ar/index.php
and enter
the Username
and Password
provided
in your
account
set up
letter.
You will
be asked
to choose
your "Autoresponder
Name,"
your 'From
Name"
and your
"Reply-To"
email
address.
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What
is an
autoresponder
"Name"
and where
does it
appear?
An autoresponder
name is
actually
an email
address.
The name
of every
autoresponder
on the
MyQuickReply
system
is "something-you-choose@myquickreply.com."
Each autoresponder
name is
different,
and it
is up
to you
to choose
what the
"Name"
will be.
When you
come up
with an
autoresponder
name,
keep in
mind that
an autoresponder
name is
the email
address
that will
be sending
the emails
to your
subscribers,
and your
subscribers
will be
able to
see it.
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What
is an
autoresponder
"From
Name"
and where
does it
appear?
An autoresponder
"From
Name"
is the
name that
will appear
in the
"From"
field
of your
subscriber's
inbox
when they
receive
an email,
from you.
Most people
use their
name as
the "From
Name,"
but it
can be
anything
you want.
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What
is an
autoresponder
"reply-to"
email
address,
and where
does it
appear?
This is
the email
address
that your
prospects
will be
sending
an email
to if
they click
to "Reply-To"
your autoresponder
email.
The "Reply-To"
email
address
should
be an
email
address
you can
access.
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I
just set
up my
first
autoresponder.
What do
I do next?
After
completing
the the
3 steps
above,
it is
time to
configure
your autoresponder.
Go to
the configuring
your autoreponder
section
of this
page for
the
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CONFIGURE
AN AUTOREPONDER:
What
are the
steps
I need
to do
to configure
an autoresponder
Before
an autoresponder
is ready
to send
out follow
up emails,
you will
need to
create
your "confirmation
email
message,"
your "email
headers/footers"
if desired,
enter
your "redirect
urls,"
and set
up the
follow
up email
messages.
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Do
The
Home Business
People
supply
the follow
up letters?
We do
offer
you a
7 letter
series
of pre-written
follow
up letters.
You have
the option
of using
these
letters
or writing
your own.
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How
do I add
the follow
up letters
provided
by The
Home Business
People
to my
autoresponder?
To add
these
letters
to your
autoresponder,
put your
mouse
over the
"Messages"
link at
the top
of your
account
control
panel,
and then
click
the link
that says
"Copy
messages
from another
autoresponder."
On the
next page,
choose
"letters@myquickreply.com"
from the
drop down
list,
enter
"letters"
in the
password
box, and
then click
the "copy"
button.
That will
add the
letter
series
to your
autoreponder.
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Can
I edit
the 7
pre-written
follow
up letters
provided
by The
Home Business
People?
Yes...you
can use
the letters
as they
are or
edit them
in any
way that
you wish.
You can
also remove
or add
additional
letters
to the
follow
up series.
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How
do I add
my own
follow
up letters
to the
autoresponder?
To add
your own
letters
to your
autoresponder,
put your
mouse
over the
"Messages"
link at
the top
of your
account
control
panel,
and then
click
the link
that says
"View/Edit/Add
Messages."
Click
the link
on the
next page
to set
up either
a new
plain
text message
or a new
html message.
Plain
Text Email:
If you
choose
plain
text messages,
then just
enter
the subject
line in
the subject
line box,
and the
text for
the message
in the
message
body box.
When you
are finished,
click
the "save
message"
button
at the
bottom
and you
have added
tour first
message.
HTML
Email:
If you
choose
to add
an HTML
message,
then you
must enter
both an
HTML version
in the
HTML message
box, and
a plain
text version
in the
box below
it. This
allows
your message
to be
delivered
to people
that are
not able
to receive
HTML email.
Enter
a subject
line in
the subject
line box,
and then
use the
provided
HTML editor
to create
your HTML
email.
If you
already
have the
HTML source
code for
your message,
then you
can click
the "Source"
button
at the
top of
the HTML
editor,
and paste
the code
into the
box provided.
Then enter
the plain
text version
in the
plain
text box
below
the HTML
box. Then
click
the "Save
Message"
button.
IMPORTANT
NOTE:
You must
enter
subject
line and
a plain
text version
in the
plain
text box
in order
to save
your message.
After
Saving
your message,
return
to the
message
manager
and repeat
the process
for each
additional
letter
you wish
to add
to the
letter
series
of that
autoresponder.
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How
do I edit
my follow
up letters?
To edit
your letters
to your
autoresponder,
put your
mouse
over the
"Messages"
link at
the top
of your
account
control
panel,
and then
click
the link
that says
"View/Edit/Add
Messages."
On the
next page
you will
see a
list of
all the
current
letters
that have
been set
up in
this autoresponder.
Click
the "E"
at he
far right
side of
the letter
you wish
to edit,
and that
letter
will open
up in
the letter
editor.
You can
then change
the subject
line,
the time
interval
for delivery
or the
body of
the message.
Be sure
to click
the "Save
Message"
button
at the
bottom
to save
your changes.
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What
are email
headers
&
footers,
and how
do I set
them up?
An email
header
is something
that would
appear
at the
top of
every
email
sent out
from your
autoresponder.
An email
footer
is something
that would
appear
at the
bottom
of every
email
that gets
sent out
by your
autoresponder
A footer
is like
a "sig
file."
A good
reason
to use
a footer
is so
you do
not have
to enter
your contact
information
into every
letter
you write.
Also,
if you
want to
change
your contact
information,
you only
have to
change
it once
in the
footer,
and that
will update
it in
all your
letters.
You are
not required
to set
up email
headers
or footers.
To
create
your email
headers/footers,
put your
mouse
over the
"configuration"
link at
the top
of your
control
panel,
and then
click
"Email
Header/Footer."
You will
find 4
boxes
on the
next page
where
you can
set up
plain
text and
html headers
and footers.
If you
are using
HTML emails,
then be
sure to
set up
both plain
text and
html headers/footers
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What
is a "Confirmation
Required
Redirect"
and how
do I set
it up?
After
a prospect
fills
out the
form on
your website,
they will
be redirected
to a "thank
you"
page or
somewhere
else if
you prefer.
The URL
(web address)
of the
page you
want to
redirect
your prospects
to is
set up
in your
autoresponder
account.
To set
this url,
put your
mouse
over the
"configuration"
link at
the top
of your
control
panel,
and then
click
"Confirmation
Required
Redirect."
Then enter
the full
url of
the page
where
you want
them to
be redirected
to. Email
us if
you are
unsure
of that
url. It
is a good
idea to
inform
your prospect
on this
"thank
you"
page that
in order
to receive
the information
they have
requested,
they must
first
confirm
their
email
address.
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What
is a "Sign
up Success
Redirect"
and how
do I set
it up?
After
a prospect
confirms
their
email
address,
they will
be redirected
to a"thank
you"
page or
somewhere
else if
you prefer.
To set
this url,
put your
mouse
over the
"configuration"
link at
the top
of your
control
panel,
and then
click
"Sign-up
Success
Redirect."
Then enter
the full
url of
the page
where
you want
them to
be redirected
to. Email
us if
you are
unsure
of that
url. On
this page
you can
thank
your prospect
for confirming
their
email,
and let
them know
that the
information
they requested
has now
been sent
to their
email
address.
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What
is a "Confirmation
Email"
and how
do I set
it up?
This is
the email
that gets
sent to
your prospects
immediately
after
they fill
out the
form on
your website.
You will
have the
opportunity
to write
the confirmation
email
yourself.
To create
the confirmation
email,
put your
mouse
over the
"configuration"
link at
the top
of your
control
panel,
and then
click
"Confirmation
Email
Message."
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LEAD
MANAGEMENT:
Can I
import
leads
into the
MyQuickReply
lead management
and autoresponder
system?
The MyQuickReply
system
is a Can-Spam
compliant
email
autoresponder
system.
It is
designed
to provide
our customers
with an
efficient
and affordable
solution
for lead
management
and autoresponders.
It's purpose
is to
be used
in conjunction
with your
lead generation
website
so you
can manage
information
and follow
up with
your prospects
that have
filled
out the
form on
your website.
We
understand
that you
may have
an existing
list of
leads
that are
stored
in another
system,
and you
may want
to move
them into
your MyQuickReply
account.
In order
to prevent
abuse,
our system
does not
allow
users
to import
lists,
but we
can import
your list
for you
manually.
Before
we will
import
a list
into your
account,
you must
state
that the
list contains
only prospects
that have
previously
opted
in to
receive
information
from you.
In
order
to be
Can-Spam
compliant,
the MyQuickReply
system
requires
subscribers
to confirm
opt-in
before
sending
them follow
up emails.
Therefore,
if we
do import
a list
for you,
each subscriber
on that
list will
be automatically
sent an
email
informing
them that
they will
need to
click
a link
to confirm
that they
wish to
receive
information
from you.
You will
be able
to write
the email
they are
sent so
you can
explain
who you
are and
remind
them that
they are
already
receiving
information
from you.
It would
be a good
idea to
create
a separate
autoresponder
just for
importing
your old
list since
these
prospects
did not
just visit
your website.
The
MyQuickReply
system
can import
the following
fields:
First
Name,
Last Name,
Email,
Phone,
Address,
City,
State,
Zip, Country,
and IP
Address
You
must provide
us with
a CSV
or Excel
file with
your list,
and we
will import
it for
you one
time at
no additional
charge.
You can
attach
your list
and send
it to
us via
email
to info@thehomebusinesspeople.com.
This is
strictly
for you
to move
an existing
list into
the system.
This offer
is not
for purchased
lead lists.
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What are
"active"
subscribers?
Active
subscribers
are prospects
that have
filled
out a
form on
your website,
and also
clicked
the link
in the
confirmation
email
to confirm
their
opt-in.
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What are
"pending"
subscribers?
Pending
subscribers
are prospects
that have
filled
out a
form on
your website,
but have
NOT clicked
the link
in the
confirmation
email
to confirm
their
opt-in.
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What are
"deleted"
subscribers?
Deleted
subscribers
are prospects
that have
"unsubscribed"
from your
autoresponder.
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How do
I view
my subscribers?
To
view your
active
subscribers,
put your
mouse
over the
"Subscribers"
link at
the top
of your
control
panel,
and then
click
"View
Active
Subscribers."
How do
I search
my subscribers?
To
search
your active
subscribers,
put your
mouse
over the
"Subscribers"
link at
the top
of your
control
panel,
and then
click
"Search
Subscribers."
That will
bring
you to
a page
where
you can
search
for your
subscriber.
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How do
I edit
information
for a
subscriber?
To
edit an
active
subscriber,
put your
mouse
over the
"Subscribers"
link at
the top
of your
control
panel,
and then
click
"Search
Subscribers."
That will
bring
you to
a page
where
you can
search
for the
subscriber
you want
to edit.
Click
the "E"
at he
far right
side of
the subscriber
you wish
to edit,
and that
will bring
you to
a page
where
you can
edit information
or add
notes.
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How do
I move
an active
subscriber
to a different
autoresponder?
To
move an
active
subscriber
to a different
autoresponder,
find your
subscriber
in the
"Search
Subscribers"
area,
and then
click
the "M"
at he
far right
side of
the subscriber
you wish
to move.
That will
bring
you to
a page
where
you can
choose
the autoresponder
you want
to move
the subscriber
to. The
subscriber
will get
the first
letter
of the
new autoresponder
the next
time letters
get sent
by the
system.
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Can I
move all
active
subscribers
from one
autoresponder
to a different
autoresponder?
Yes...to
move all
active
subscriber
to a different
autoresponder,
first
put your
mouse
over the
"Subscribers"
link at
the top
of your
control
panel,
and then
click
"View
Active
Subscribers."
On the
next page
is a list
of all
active
subscribers
for that
autoresponder.
Click
the "Select
All"
button
on the
top left
of the
list and
then click
the "Manage
Selected"
button.
On the
next page,
check
the "Move
Selected"
box and
then click
the "Manage
Selected"
button.
On the
next page.
That will
bring
you to
a page
where
you can
choose
the autoresponder
you want
to move
the subscribers
to. The
subscriber
will get
the first
letter
of the
new autoresponder
the next
time letters
get sent
by the
system.
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