Using
Technology to Make Money
From about
1997-2001, the Western-world economy saw the stock prices of
newly-formed Internet-based companies increase with incredible
rapidity. It was called the "dot-com revolution."
For a
while, it seemed sure that "real" stores, called "brick
and mortar businesses," would simplyfade into antiquated
oblivion, and that we would become one big cyber-
world
dominated by fabulously successful companies that had the foresight
to either found Internet companies or invest in them through
stock purchases or by providing venture capital. Most of the
new dot-com's founders were 20-somethings, some still in their
teens, and lacked experience in business. This made plenty of
economists nervous. They termed the new businesses "over-exuberant"
and warned that there were no sound business plans or models
beneath the companies' appealing websites. Still, investors
poured their money into the companies, dreaming of the fortunes
to be made.
"It
felt a little like our wildest expectations about the transformational
power of the net were being exceeded at a faster rate than we
thought," recalled developer Tristan Louis in a recent
Guardian article.
In the
third quarter of 2000 and the first and third quarters of 2001,
the US economy experienced negative growth-a less-scary way
of saying "a mild recession." By 2001, the "dot-com
bubble" had burst. The economists had been right in many
cases. When the stock market took a turn for not just the worse
but the worst after 9/11, investors in tech stock lost
up to 85% of their money, and many of the dot-coms went bankrupt
or were bought out by traditional companies or by other dot-coms
that had remained profitable: Everyone knows and uses Amazon.com,
Yahoo!, eBay, Google, and Paypal.
Is there
still room for e-commerce entrepreneurs? Absolutely! In fact,
they can learn valuable lessons from those who went before and
failed.
A
web-based business has much in common with a "brick and
mortar" business. It is essential that both have a sound
business model and plan. Both need to offer something that their
customers want, and be able to give them a reason for buying
it from them, such as low cost, high quality, guarantees, and
so forth. Basically, both types of businesses will be involved
in the same market-buy-sell-distribute pattern of doing business.
But virtual
businesses have many advantages over "real" stores:
- You can sell to
customers without stocking items yourself. You get the orders,
and the manufacturer ships the items directly to the customer.
- You can be open
24 hours a day, seven days a week, without actually being
there minding the store. You can communicate effectively
with customers through auto-response messages-for example,
a receipt for something they just ordered is sent immediately
to them by e-mail.
- Your advertising
can be done by means of small online ads, through links
with other sites, and other methods like Search Engine and
pay-per-click Search Engine marketing.
In order
to use Internet technology to make money, your online business
must have certain essential characteristics:
An
attractive website.
Websites that look like they were created by someone who didn't
know what they were doing are a complete turn-off to customers.
The image projected by a professionally-developed site is well
worth the cost because of its customer appeal. You wouldn't
want to go into some sub-par-looking restaurant to eat, so would
you want to go to a sub-par-looking website to do business?
Your website
should also be easy to navigate. The customer should be able
to easily tell which part of the site to go to in order to find
the information he or she is seeking. At the same time, your
server should be consistently dependable.
An
easy and secure way to pay.
Credit cards and Paypal are the most commonly-used payment methods
on the Internet. In addition to offering these methods, you
must assure your customer that the information they provide-their
credit card information, for example-is absolutely secure.
Value
and service.
As at any business, customers are looking for good value for
their money and good service. Selling shoddy goods won't fly.
Because people who use the web are accustomed to things moving
quickly, you should acknowledge the customer's order right away
and then keep them updated on when to expect their order to
arrive.
What's
the Best Way to Use Technology to Make Money?
As you've read, some people took big risks and lost. You don't
have to. When you start a home based business with a solid company,
the company has already "done the homework" for you.
Everything is in place for you to step into your role as business
owner. The only "technology" you will need to worry
about is a computer and a telephone. On of the best things about
using technology to make money is that you won't be stuck in
the 9-5 grind. You can say goodbye to long commutes and moody
bosses and co-workers. You will decide when, where, and how
long to work. Best of all, as a home-based business owner, you'll
decide the size of your paycheck.
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